How do I place an order?
Simply select the product you want from the dropdown menu on the product page and then click 'Add to Cart' button. Follow the steps in the checkout process and once your order is confirmed, we will prepare it and send you a tracking number.
How do I receive orders for multiple items?
When you order multiple items, each item is usually shipped in a separate package to ensure efficient delivery.
Is my personal information safe?
Yes, we use Secure Socket Layer (SSL) Encryption to protect your personal information and payment details. Your credit card details are only used to complete the transaction and are not stored afterwards.
How long does it take for my order to be processed?
Orders are shipped within 1 to 2 business days (Monday to Friday).
How long does it take for my order to be shipped?
The delivery time is 3-4 working days. In total it takes 4-6 working days to send the product to you.
What is the final order time?
Orders placed after 03:00 (GMT-08:00) Pacific Standard Time Orders placed Monday through Friday will be processed the next business day.
Do you also ship outside Australia?
No, we currently only ship within United States.
How much does shipping cost?
- Shipping Cost $8.75.
What is your return policy?
We gladly accept returns within 15 days of the purchase date.
How long does it take to get my money back?
Refunds will be processed within 10 days of receipt of the returned item.
Are there any restocking fees?
No, we do not charge re-import fees.
Are there any items that cannot be returned?
Yes. Gifts and opened or used products cannot be returned.
Can I cancel my order?
Yes. Cancellations will be accepted within 24 hours accepted. of placing your order. Please contact us immediately if you wish to cancel.